System Uptime: 97 Years

As always, when I tag something here as IT, its usually something crazy, hard to find, or mind-blowing, or perhaps falls under the “I learned something new today” realm. This is one of those things: System Uptime.

As always, when it comes to Windows systems, its best to do a shutdown every night for general maintenance, updates, and system hygiene. That said, its not 1997 anymore so Windows is usually pretty reliable, and could likely run for days if not months without an actual reboot, but then you don’t get the usual monthly updates, and things may slow to a crawl if you’re running software memory leaks and such.

Anyways, so as part of pushing out some new software (a management agent), I noticed some computers not checking in despite nearly a week after the software was pushed out. I looked at my auditing agent and found that it was reporting uptime of nearly a month+ for some of the affected computers, so naturally since the group was relatively small, I just emailed everyone telling them to reboot if they haven’t recently (and adding that they should be shutting down nightly). Of course, I got a few replies where people were saying that they WERE in fact shutting down nightly.

So as someone who’s OK eating his own dog food, I checked my own computer in the auditor, and found that in showed my computer having 6 days of uptime despite the fact that I FOR SURE did a full shutdown yesterday and had to do a full startup this morning. Wow, the auditing software must be broken, so I sent in a ticket to the vendor to have them check it out.

After doing so though, I figured I’d look into this a little more, and found that in fact, my computer WAS reporting a 6 day uptime, which is likely what the auditing software was pulling from, so its not the software, but Windows, so, WHY?

That led me to this Reddit post, showing that despite the visible states Windows could be in as on, off, hibernating, and sleeping, there’s another “hidden” state if you have fast boot enabled, where its a pseudo hibernate mode (think hiber-sleep-inate). Great, more tricks!

That said, when shutting down a Windows computer with fast boot enabled, it actually puts the computer into that hiber-sleep-inate state, and not a full “off” state as one expects. The only way to get a true “cold boot” is to actually restart.

Link here: https://www.reddit.com/r/PowerShell/comments/1emwqmh/why_isnt_my_event_logs_last_boot_date_time/

So yet again, I learn something new, and really, I’d love to know how people find out about this crazy stuff??

Windows Server and Corrupted Files

As always, I try to post up IT fixes that may be a little tougher to find, and only if the fix is proven to actually work, so you’re not scrolling amongst 100s of forum posts. One useful command from back in the day, “sfc /scannow” used to be used to fix corrupted files in Windows installations, although its been a bit of a meme over the past few years (decades?) in that it was almost universally suggested by online Microsoft support, yet rarely ever fixed anything. (Rarely being used liberally here – it DID work…sometimes). Yet, what happens when SFC doesn’t work, and instead spits out an error?

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Fiery Print Server ignores DHCP/DNS Changes with Papercut

Another (Wasted) day…another dollar. Its not unheard of for a typical IT person to rant about dealing with printers. It seems they’re constantly the bane of any admin; not printing, needing special treatment, buggy drivers, buggy settings, etc. I often think I’m immune to a majority of the issues; I’ve been through EVERYTHING, fixed it all, and hey if I can get 1960s teletype machines working, I can get a friggin modern printer working. Well today, I was put back in my place…

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Sharing Printers – Windows 10 22H2 – Error 0x0000709

Once again, a fun little doozy with rabbit holes leading in all the wrong directions. A typical 5 minute thing turns into a 4 hour hair-pulling exercise! Tried to share 2 printers from a Windows 10 computer to another Windows 10 computer, and the other Windows 10 computer could not access them; they showed up as shared printers, but I got the dreaded 0x000000709 (note number of zeros may be off) error whenever I tried to connect to the printer.

Doing some searching leads you to believe this was due to a security update that was pushed some time ago to mitigate Print Nightmare, or perhaps a new issue having to do with RPC in Windows 11. (Why so many Windows 11 results when I clearly put Windows 10 in the search baffles me too). The real answer? Neither (ish).

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Firefox – Gmail/Google Sites lock up/fail to load

Figured I’d share this out so I can find it faster in the future if I need to switch PCs around. On the latest versions of Firefox, Google services seem to run into an issue where if you open things like Gmail, it’ll work for a while, then just…stop responding, but ONLY Googles sites stop responding.

Apparently it has to do with a setting in Firefox that’s handling a new TLS 1.3 feature (stuff thats a bit over my head), so I’ll simply share the article with the fix for it if anyone is running into this issue:

Can’t connect to Google since Firefox 100 | Firefox Support Forum | Mozilla Support

Long story short, go into Firefox config by browsing to about:config (click yes to the prompts), then search for security.tls.enable_0rtt_data, which will be set as TRUE. Set it to false using the ying-yang looking icon to the right, and then close/reopen Firefox. Gmail and other Google sites should now work as expected.

Office365: Draft Emails Created in Inbox

Aaand again…another CRAZY Office365 issue solved, with a resolution out of left field. In this case, the user was having problems when replying to emails; not only did the email get delivered as usual, and the usual sent item was created in Sents, but the original email in the INBOX was being converted to a DRAFT! So if I sent him an email, and he replied to me, I’d get the reply as usual, but my original email, in his inbox, was turning into a draft.

In addition, he complained that his calendar was out-of-sync; things on his phone weren’t showing up in Outlook.

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Another Patch Night, another Long “it broke” night

It seems every couple weeks when I schedule some downtime to do updates and go over things, almost 50% of the time I get stuck on something where a patch or update breaks something, and often in some crazy way. With virtualization, there’s an easy fix: snapshots. But what happens when you test something, looks good, and delete the snapshots? Oops.

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